Need Help? We’re Here to Assist
Whether you have a question before purchasing, need help accessing your guide, or want clarification about how our products work, we’re here to make the process easy. Our team values your privacy — we wont disclose any of your identifying information.
Need to email us?
Simply fill our the form and a member of our team will be in touch with you.
Email support is provided M-F from 9:30 am to 4 pm ET.
Frequently Asked Questions
How quickly will I get a reply?
We aim to respond to all messages within 24 hours, Monday–Friday.
Do I need to share personal details about my case?
No. We can answer most questions without personal or identifying information.
Can I call you?
We provide support via email only to protect your privacy and maintain written documentation of all requests.
Can you give me legal or clinical advice?
No. We do not provide legal, medical, or clinical advice. We offer educational resources to help you prepare for your evaluation.
What should I do if I didn’t receive my download link?
First, check your spam or junk folder. If it’s not there, contact us and we’ll resend it promptly.
Can I get a refund?
No. All sales are final due to the instant and digital nature of our products. Please see our Refund Policy for details.
Be Ready for Your Assessment
Your outcome depends on what you say. Don’t risk walking in unprepared.